Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services, including:

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a. Personal Information

When you place an order or create an account, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Payment details (processed securely through third-party providers)

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b. Non-Personal Information

We also collect data automatically when you use our site, such as:

• Browser type and version

• Device type and operating system

• IP address

• Referral URL

• Pages viewed and time spent on the site

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c. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Remember your preferences

• Provide personalized content and offers

• Track site usage for analytics
  You can disable cookies through your browser settings, but some features may not work properly.

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send updates, order confirmations, and promotional emails (if opted in)

• Improve our website, services, and product offerings

• Prevent fraud and ensure site security

• Comply with legal obligations

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3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted service providers who help us operate our business, such as:

• Payment processors (e.g. Stripe, PayPal)

• Shipping and logistics partners (e.g. USPS, DHL, YunExpress)

• Email marketing tools (e.g. Mailchimp, Klaviyo)

• Analytics services (e.g. Google Analytics)

These parties only receive information necessary to perform their specific functions and are bound by confidentiality obligations.

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4. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access – Request a copy of the personal data we hold about you.

• Correction – Ask us to correct inaccurate or incomplete information.

• Deletion – Request deletion of your personal data (subject to legal or contractual obligations).

• Opt-out – Unsubscribe from promotional communications at any time.

You can manage your account information or email preferences via your profile settings, or contact us directly at Website Chat.

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5. Data Retention

We retain your personal information only as long as necessary for:

• Order processing

• Compliance with legal obligations

• Resolving disputes

• Enforcing agreements

When we no longer need your data, we securely delete or anonymize it.

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6. Data Security

We implement industry-standard measures to protect your information, including:

• SSL encryption on all transactions

• Secure data storage with access restrictions

• Routine security audits and staff training

However, no system is 100% secure. We cannot guarantee absolute security, but we take every reasonable step to safeguard your information.

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7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from them. If we discover we have collected data from a minor without parental consent, we will delete it promptly.

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8. International Users

If you are accessing our website from outside the country where our servers are located (e.g., outside the U.S. or China), your data may be transferred across borders. By using our site, you consent to such data transfers.

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9. Third-Party Links

Our site may contain links to third-party websites (e.g., Instagram, TikTok, or Etsy). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies separately.

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10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of our site after changes are made indicates your acceptance of those changes.

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