Search 

Shipping Policy Thank you for shopping with Woolenable! We are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy outlines how and when your orders will be processed, shipped, and delivered. 1. Order Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, along with tracking information. Note: During peak periods (e.g., holidays, promotions), processing times may be slightly longer. 2. Shipping Methods & Delivery Times We offer several shipping options depending on your location: United States: Standard Shipping (7–12 business days) Europe: Standard Shipping (8–15 business days) Asia-Pacific: Standard Shipping (5–10 business days) Rest of World: Standard Shipping (10–20 business days) Please note that delivery times are estimates only and may vary due to factors outside our control (e.g., customs processing, courier delays, weather conditions). 3. Shipping Fees Shipping fees are calculated at checkout based on the weight, size, and destination of your order. Free shipping may be available for qualifying orders. Please check our homepage or promotional banners for current offers. 4. International Shipping We ship worldwide from our fulfillment centers. International customers are responsible for any customs duties, VAT, import taxes, or fees imposed by their country. We are not responsible for delays caused by customs clearance. 5. Incorrect or Incomplete Address Please double-check your shipping information before placing an order. If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment. Additional shipping fees may apply for resending the package. Woolenable is not responsible for lost packages caused by incorrect shipping addresses provided by the customer. 6. Delivery Issues or Delays We are not liable for: Shipping delays due to courier issues, weather, customs, or force majeure. Packages marked as "delivered" by the carrier but not received. In this case, please contact the carrier first and then notify us if the issue persists. However, we’re always happy to help. If your order is significantly delayed or lost, please reach out to us at support@woolenable.com and we’ll assist you. 7. Pre-order & Backorder Items If your order contains pre-order or made-to-order items (such as handmade crochet dolls or custom outfits), please note: Estimated production time will be listed on the product page. Your entire order will ship once all items are ready (unless otherwise specified). 8. Order Not Received? If it’s been more than the estimated delivery time and your tracking hasn’t updated or your package hasn’t arrived, please contact us: 📧 Website chat/ Instagram/Tik Tok 📍 Please include your order number in the message for faster assistance.

We can’t find the page you’re looking for This page doesn’t exist. Go to Home and keep exploring. Go to Home

Track Your Order Stay up-to-date with your package 📦 We want to make it easy for you to know where your order is. Please enter your tracking number below to see the real-time status of your shipment. 🔍 Track Now 📦 Input your tracking number: https://www.17track.net/en 🕐 Order Processing Time All orders are processed within 1–3 business days. You will receive an email with tracking details once your order is shipped. Please allow 1–2 days for tracking updates to show up on the system. 🌍 International Shipping Info Some countries may have slower customs scanning, so tracking may be delayed. If your tracking shows no updates for over 7 days, please reach out. ❓ Need Help? If your tracking number isn’t working or you have concerns about a delayed package: 📧 Contact us (Website chat/Instagram/TikTok) with your order number and we’ll assist you within 1–2 business days. 💖 Thank You for Supporting Handmade Every order is packed with love from our team at Woolenable. Thank you for your patience and support of handmade creations 🧶🌸

Return & Refund Policy We want you to be 100% satisfied with your purchase from Woolenable. However, if something isn’t right, we’re here to help. Please read our return and refund policy carefully before making a purchase. 1. Eligibility for Returns We accept returns under the following conditions: ✅ Items must be returned within 14 days of delivery ✅ Items must be unused, unwashed, and in original packaging ✅ You must provide proof of purchase (e.g., order number, confirmation email) If 14 days have passed since your purchase was delivered, unfortunately, we can’t offer you a refund or exchange. 2. Non-Returnable Items Due to the nature of our products, we cannot accept returns on the following: 🚫 Customized items (e.g., personalized dolls, custom crochet orders) 🚫 Made-to-order or handmade items 🚫 Sale or clearance items (marked "Final Sale") 🚫 Gift cards or downloadable products 3. How to Initiate a Return To start a return, please contact us at: 📧 Website chat/Instagram/TikTok Include the following: Your order number A brief description of the issue Photos if the product arrived damaged or incorrect Do not send your item back before receiving confirmation from our team. 4. Return Shipping Customers are responsible for return shipping costs unless the item is defective, damaged, or the wrong product was sent. We recommend using a trackable shipping method and keeping the receipt. We are not responsible for lost or delayed return shipments. 5. Refunds (If Applicable) Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved: A refund will be issued to your original payment method within 7–10 business days Shipping fees are non-refundable If your return is rejected (e.g., item used or damaged), we will inform you via email. 6. Damaged or Incorrect Items If you receive a product that is: Damaged during shipping Incorrect or missing items Please contact us within 3 days of delivery with clear photos of the item and packaging. We will either: Send you a replacement, or Offer a full refund, depending on the case. We may ask you to return the item or dispose of it locally. 7. Late or Missing Refunds If you haven’t received a refund yet: First check your bank or payment account again. Then contact your credit card company — it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at support@woolenable.com . 8. Exchanges We do not offer direct exchanges at this time. If you want to order a different item, please return the original item (if eligible), and place a new order separately. 9. Cancellations Orders can only be cancelled within 6 hours of purchase if they have not yet been processed or shipped. To request a cancellation, email us immediately at support@woolenable.com with your order number.

Terms of Service Welcome to Woolenable! By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully. 1. Overview This website is operated by Woolenable. Throughout the site, the terms “we”, “us” and “our” refer to Woolenable. Woolenable offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. 2. Eligibility You must be at least 18 years of age or the age of majority in your jurisdiction to use this website or make purchases. By using this site, you represent that you meet this requirement. 3. Account Responsibility If you create an account on our website: You are responsible for maintaining the confidentiality of your login credentials. You are responsible for all activities that occur under your account. You agree to provide accurate, complete, and current information. We reserve the right to suspend or terminate your account if we believe any information is untrue or if you violate these Terms. 4. Product Information and Pricing We make every effort to ensure that the product descriptions, prices, and other content are accurate. However: We do not guarantee that the descriptions are error-free or current. Prices are subject to change at any time without notice. We reserve the right to refuse or cancel orders if pricing or product information is incorrect. 5. Order Acceptance and Cancellation We reserve the right to refuse or cancel any order for any reason, including: Product or service availability Errors in the description or price of the product Errors in your order Suspected fraudulent activity We may also limit or cancel quantities purchased per person, per household, or per order. 6. User Conduct You agree not to: Use the website for any unlawful purpose. Interfere with or disrupt the operation of the site. Attempt to gain unauthorized access to any portion or feature of the site. Upload or transmit any malicious code or viruses. Violation of these terms may result in termination of your access to our services. 7. Third-Party Services Certain content, products, or services available via our website may include materials from third parties (e.g., payment gateways, shipping partners). We are not responsible for third-party websites and services and encourage you to review their policies before engaging with them. 8. Intellectual Property All content on this site, including text, graphics, logos, images, and software, is the property of Woolenable or its licensors and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content without our express written permission. 9. Disclaimer of Warranties We do not guarantee that: The service will be uninterrupted, secure, or error-free. The results from using the service will be accurate or reliable. All products and services delivered to you are provided “as is” and “as available,” without any representations, warranties, or conditions of any kind. 10. Limitation of Liability To the fullest extent permitted by law, Woolenable shall not be liable for: Any indirect, incidental, or consequential damages. Loss of data, profits, or business interruption. Any damages arising from your use of or inability to use the website or products. 11. Indemnification You agree to indemnify, defend, and hold harmless Woolenable and its affiliates from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or third-party rights. 12. Termination We may terminate or suspend your account and access to our services at any time, without prior notice or liability, for any reason, including if you violate these Terms. You may also terminate your account at any time by contacting us. 13. Changes to Terms We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the site constitutes acceptance of any revised Terms.

Woolenable is your one-stop destination for all things Labubu – from custom outfits and accessories to creative doll modifications. We specialize in handcrafted designs, playful aesthetics, and cozy crochet creations that bring every Labubu to life. Join us in creating a world of cute, collectible magic. WELCOME We’re passionate collectors and creators based in China. Here, we source authentic Labubu figures directly from trusted sellers, and handcraft custom outfits, accessories, and one-of-a-kind doll mods with love. Each piece is carefully made or selected to bring joy and personality to your collection. We ship worldwide with care – feel free to reach out if you have any questions. Thanks for stopping by, and shop with confidence! Start Now FREE SHIPPING US orders $50+ SECURE PAY Safe & encrypted DELIVERY Packed with care JOIN US Make something cozy Explore the Collection I'm a paragraph. Click here to add your own text and edit me. Let your users get to know you. Zimomo - THE MONSTERS - ANGEL IN CLOUDS Vinyl Face Doll Price $100.00 Zimomo Original - THE MONSTERS - I FOUND YOU Vinyl Face Doll Price $100.00 Labubu Custom Doll – Sketch of Silence (THE MONSTERS) 15–18cm Regular Price $228.00 Sale Price $114.00 Labubu Custom Dolls – Zimomo: Found You, Too (Couple Set / THE MONSTERS) 15-18cm Regular Price $228.00 Sale Price $114.00 Labubu Custom Doll – Mini Zimomo: Halloween Angel (THE MONSTERS) 15–18cm Regular Price $228.00 Sale Price $114.00 Labubu Custom Doll – Mini Zimomo: I Found You (THE MONSTERS) 15–18cm Regular Price $228.00 Sale Price $114.00 Labubu Custom Doll – Mini Zimomo: Angel in Clouds (THE MONSTERS) 15-18cm Regular Price $228.00 Sale Price $114.00 Labubu Custom Doll – Zimomo Multicolor Fantasy (THE MONSTERS) 15-18cm Regular Price $228.00 Sale Price $114.00 Labubu Custom Doll – Royal King Style (THE MONSTERS) 15-18cm Regular Price $228.00 Sale Price $114.00 Mini Glasses for Labubu Regular Price $9.99 Sale Price $5.00 Mini 11.12 Flap Bag – C‑Inspired Doll Edition Regular Price $9.99 Sale Price $5.00 Mini G-Style Doll Shoes Collection Regular Price $14.99 Sale Price $7.50 Mini Dad Shoes – Inspired by C Regular Price $15.99 Sale Price $8.00 Mini LV Trainer Sneakers – Doll Size Regular Price $15.00 Sale Price $7.50 Mini LV Bag Series – Monogram Style Regular Price $19.99 Sale Price $10.00 Mini Baguette Bag – Monogram Style Regular Price $28.99 Sale Price $14.50 Shop Now La Shop All 58cm/22.83inches Zimomo - THE MONSTERS - ANGEL IN CLOUDS Vinyl Face Doll Price $100.00 Add to Cart 58cm/22.8inches Zimomo Original - THE MONSTERS - I FOUND YOU Vinyl Face Doll Price $100.00 Add to Cart HOT Labubu - THE MONSTERS Have a Seat Vinyl Plush Price $37.00 Add to Cart HOT Labubu - THE MONSTERS Exciting Macaron Vinyl Plush Pendant Price $37.00 Add to Cart LOW STOCK Labubu - THE MONSTERS Big into Energy Series Vinyl Plush Pendant Price $50.00 Add to Cart La Outfits Shop All NEW LABUBU Outfit 1-3.0(Maillard Color Palette） Regular Price $55.99 Sale Price $28.00 Add to Cart NEW LABUBU Outfit 1-3.0(Thai Aesthetic) Regular Price $29.90 Sale Price $14.95 Add to Cart HOT LABUBU Outfit 1-3.0(Classic Style） Regular Price $39.90 Sale Price $19.95 Add to Cart NEW LABUBU Outfit 1-3.0（Black Knight Aesthetic） Regular Price $62.90 Sale Price $31.45 Add to Cart NEW LABUBU Outfit 1-3.0 (Gentleman's Attire） Regular Price $72.90 Sale Price $36.45 Add to Cart NEW LABUBU Outfit 1-3.0 Regular Price $32.60 Sale Price $16.30 Add to Cart NEW LABUBU Outfit 1-3.0 Regular Price $32.60 Sale Price $16.30 Add to Cart HOT LABUBU Outfit 1-3.0 Regular Price $62.90 Sale Price $31.45 Add to Cart HOT LABUBU Outfit 1-3.0 （Streetwear Brand Regular Price $36.90 Sale Price $18.45 Add to Cart HOT LABUBU Outfit 1-3.0 Regular Price $65.90 Sale Price $32.95 Add to Cart HOT LABUBU Outfit 1-3.0(GD’s style ) Regular Price $59.90 Sale Price $29.95 Add to Cart NEW LABUBU Outfit 1-3.0 Regular Price $32.90 Sale Price $16.45 Add to Cart NEW LABUBU Outfit 1-3.0 Regular Price $46.90 Sale Price $23.45 Add to Cart NEW LABUBU Outfit 1-3.0 Regular Price $36.90 Sale Price $18.45 Add to Cart HOT LABUBU Outfit 1-3.0(Tweed Suit Style） Regular Price $39.90 Sale Price $19.95 Add to Cart HOT LABUBU Outfit 1-3.0 Regular Price $35.90 Sale Price $17.95 Add to Cart HOT LABUBU Outfit 1-3.0 Regular Price $62.90 Sale Price $31.45 Add to Cart NEW LABUBU Outfit 1-3.0(P..D . Regular Price $42.90 Sale Price $21.45 Add to Cart NEW LABUBU Outfit 1-3.0(CH…!) Regular Price $39.90 Sale Price $19.95 Add to Cart HOT LABUBU Outfit 1-3.0(GD’s style ) Regular Price $82.90 Sale Price $41.45 Add to Cart La Customs Shop All Custom Edition Labubu Custom Doll – Sketch of Silence (THE MONSTERS) 15–18cm Regular Price $228.00 Sale Price $114.00 Add to Cart Custom Edition Labubu Custom Dolls – Zimomo: Found You, Too (Couple Set / THE MONSTERS) 15-18cm Regular Price $228.00 Sale Price $114.00 Add to Cart Custom Edition Labubu Custom Doll – Mini Zimomo: Halloween Angel (THE MONSTERS) 15–18cm Regular Price $228.00 Sale Price $114.00 Add to Cart Custom Edition Labubu Custom Doll – Mini Zimomo: I Found You (THE MONSTERS) 15–18cm Regular Price $228.00 Sale Price $114.00 Add to Cart Custom Edition Labubu Custom Doll – Mini Zimomo: Angel in Clouds (THE MONSTERS) 15-18cm Regular Price $228.00 Sale Price $114.00 Add to Cart Custom Edition Labubu Custom Doll – Zimomo Multicolor Fantasy (THE MONSTERS) 15-18cm Regular Price $228.00 Sale Price $114.00 Add to Cart Custom Edition Labubu Custom Doll – Royal King Style (THE MONSTERS) 15-18cm Regular Price $228.00 Sale Price $114.00 Add to Cart Accessories Shop All Mini Glasses for Labubu Regular Price $9.99 Sale Price $5.00 Add to Cart Mini 11.12 Flap Bag – C‑Inspired Doll Edition Regular Price $9.99 Sale Price $5.00 Add to Cart Mini G-Style Doll Shoes Collection Regular Price $14.99 Sale Price $7.50 Add to Cart Mini Dad Shoes – Inspired by C Regular Price $15.99 Sale Price $8.00 Add to Cart Mini LV Trainer Sneakers – Doll Size Regular Price $15.00 Sale Price $7.50 Add to Cart Mini LV Bag Series – Monogram Style Regular Price $19.99 Sale Price $10.00 Add to Cart Mini Baguette Bag – Monogram Style Regular Price $28.99 Sale Price $14.50 Add to Cart Mini Carryall Bag – LV Inspired Regular Price $28.99 Sale Price $14.50 Add to Cart Mini Waist Bag – LV-Inspired Regular Price $15.99 Sale Price $8.00 Add to Cart Labubu Car Seat with Vent Clip & Air Freshener Regular Price $16.99 Sale Price $8.50 Add to Cart Newly launched Labubu Clothes Dust Cover Regular Price $1.99 Sale Price $1.00 Add to Cart HOT Labubu Protective Case Regular Price $9.99 Sale Price $5.00 Add to Cart Join us 🎀 Be the first to know about new Labubu mods & oufits drops! Enter your email here Sign Up Thanks for submitting!

Privacy Policy Woolenable ("we", "our", or "us") values your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from woolenable.com (the “Site”). By accessing or using our Site, you agree to the practices described in this Privacy Policy. 1. Information We Collect We collect various types of information to provide and improve our services, including: a. Personal Information When you place an order or create an account, we may collect: Full name Email address Phone number Billing and shipping addresses Payment details (processed securely through third-party providers) b. Non-Personal Information We also collect data automatically when you use our site, such as: Browser type and version Device type and operating system IP address Referral URL Pages viewed and time spent on the site c. Cookies and Tracking Technologies We use cookies, pixels, and similar technologies to: Remember your preferences Provide personalized content and offers Track site usage for analytics You can disable cookies through your browser settings, but some features may not work properly. 2. How We Use Your Information We use your information to: Process and fulfill your orders Provide customer support Send updates, order confirmations, and promotional emails (if opted in) Improve our website, services, and product offerings Prevent fraud and ensure site security Comply with legal obligations 3. How We Share Your Information We do not sell your personal information to third parties. However, we may share your data with trusted service providers who help us operate our business, such as: Payment processors (e.g. Stripe, PayPal) Shipping and logistics partners (e.g. USPS, DHL, YunExpress) Email marketing tools (e.g. Mailchimp, Klaviyo) Analytics services (e.g. Google Analytics) These parties only receive information necessary to perform their specific functions and are bound by confidentiality obligations. 4. Your Rights & Choices Depending on your location, you may have the following rights: Access – Request a copy of the personal data we hold about you. Correction – Ask us to correct inaccurate or incomplete information. Deletion – Request deletion of your personal data (subject to legal or contractual obligations). Opt-out – Unsubscribe from promotional communications at any time. You can manage your account information or email preferences via your profile settings, or contact us directly at Website Chat. 5. Data Retention We retain your personal information only as long as necessary for: Order processing Compliance with legal obligations Resolving disputes Enforcing agreements When we no longer need your data, we securely delete or anonymize it. 6. Data Security We implement industry-standard measures to protect your information, including: SSL encryption on all transactions Secure data storage with access restrictions Routine security audits and staff training However, no system is 100% secure. We cannot guarantee absolute security, but we take every reasonable step to safeguard your information. 7. Children’s Privacy Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from them. If we discover we have collected data from a minor without parental consent, we will delete it promptly. 8. International Users If you are accessing our website from outside the country where our servers are located (e.g., outside the U.S. or China), your data may be transferred across borders. By using our site, you consent to such data transfers. 9. Third-Party Links Our site may contain links to third-party websites (e.g., Instagram, TikTok, or Etsy). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies separately. 10. Changes to This Policy We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of our site after changes are made indicates your acceptance of those changes.